Win followers, convert to customers

Community Agent responds to every engagement in seconds, mapping each user to a persona and taking the right action to deepen loyalty and drive outcomes

Listen
Track comments, DMs, tags, and mentions as soon as they happen so no opportunity goes cold.
Contextualize
Identify the user as an influencer, buyer, or first-time commenter, then choose the right next step.
Engage
Draft and send replies, route complex questions, and trigger sales and loyalty flows.
Loop
Follow up, personalize, and re-engage so one interaction becomes a relationship that feels authentic.

Inbox that keeps community moving

icon

Automate the first response

Reply to every comment, tag, and DM using pre-approved playbooks that match your voice.

icon

Triage and respond at scale

Move through your review queue faster with pre-drafted replies that follow your brand guidelines.

Context that compounds

Community Agent builds customer profiles that include funnel stage, sentiment, and attribution so every next message is smarter.

Route the hard stuff. Automate the rest.

icon

Escalate when it matters

Assign threads to social, CX, or partnerships in one click, then track status so nothing gets dropped.

icon

Follow-ups built into the workflow

Set multi-step sequences that re-engage fans and move prospects down the funnel without extra effort.

Turn community into revenue

When buyers show intent in comments or DMs, Community Agent can qualify, send product recommendations, answer questions, and attribute the final sale.

Success Story

Crazy Games increases response rate by 36%

Scrollmark automates TikTok management, so we don’t worry about tracking things manually. It shows all our info and comments in one place, saving time and letting us focus more on the community.

Community Marketing Manager
Mathew Estigarribia
Comments handled
21.5K+
Response rate lift
36%
Weekly time saved
7h
Read the Success Story
Check it Out
Check it Out

Three agents, one system

icon

Content that starts the conversation

Content Agent learns what your audience is looking for, and plans content that will earn engagement

icon

Insights that write the recap

Insights Agent turns your weekly replies into a clean story you can share with your team or execs.

See the patterns hiding in your comments

Community agent works with insight agent to turn thousands of replies into a simple breakdown of what people love, what they're buying, and what they want changed

Enter The Next Generation of Social

We'll show you how the Scrollmark platform can grow social outcomes and save you time.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.