Tiege Hanley Turns 235 DMs into Revenue


Using Scrollmark was like hitting the ffwd button on our social strategy. The tool works while we sleep, sending DMs and replies to users across the globe, which is pretty awesome for keeping the conversation going. The best part is that it's all on autopilot, no extra hands needed from our team.
Briana Bueno
Organic Social Lead
Tiege Hanley wanted to activate their organic social content and get new affiliates, partnerships, leads, and sales from their large Instagram presence. They wanted social ROI.
The challenge was figuring out which followers were just casual commenters versus those who could become true brand ambassadors or loyal customers.
They needed an easy way to identify the key users and give them a reason to get more invested with the brand, without managing every single interaction manually.
With Scrollmark, they built a 24/7 automation that identified high-potential followers based on their engagement patterns and profile characteristics and nudged them into action.
This setup helped Tiege Hanley turn everyday interactions into real outcomes: partner leads, customer acquisition, and measurable returns on social.
In just 4 weeks, Tiege Hanley sent 235 auto-DMs with a 34% CTR on the product links, driving direct revenue from organic Instagram activity.
Assuming sending one DM takes ~1.5 minutes from reading comment, to opening profile, and sending the message, Tiege Hanley saved nearly 6 hours of repetitive manual outreach and ensured every DM went out instantly, not hours later when the moment had passed. #SaveTheMarketer
This is what social commerce looked like for Tiege Hanley with Scrollmark:
For a global brand like Tiege Hanley, 24/7 automation meant no missed comments, no lag in replies, and no lost sales. Social media never sleeps, and Scrollmark’s automation keeps them responsive around the clock.
Let's talk how you can grow your brand love on socials and convert it into growth.